Etiquette is the conduct or procedure required by good breeding or prescribed by authority in social or official life. It is also referred to as the code of polite behavior in a society. Etiquette is more than just please and thank-you. Knowing how to present yourself in a professional manner helps you stand out and increases your chances for career success. It is more than good manners; it’s a tool for cultivating good professional relationships among different people in numerous settings.
Use these seven professional etiquette tips to polish your communication skills and strengthen your relationships with colleagues.
1. Introduce yourself
2. Have a confident handshake
3. Keep conversations on track
4. Watch your body language
5. Cultivate a positive work environment
6. Dress for success.
7. Present a positive, professional image
Some points to be remembered about body language:
Stand tall with your shoulders back and your chin up; avoid slouching.
Keep your hands out of your pockets.
Don’t put your hands on your hips or cross them over your chest.
Use a sincere smile to convey warmth and friendliness.
Look at the eyes of the person you’re talking with to show your interest.
Don’t wring your hands or make a fist.
Move with confidence and purpose.
Don’t drag or shuffle your feet.
Few more tips:
Be polite and courteous to your colleagues, no matter how stressful the situation.
When you show respect for others and make others feel valued, you contribute to effective communication and team building.
Offer to help others, and thank others for helping you. Use good manners and polite language, and avoid listening to gossip or complaining with colleagues.
Address people as Mr., Mrs., or Ms. Use a first name or nickname only if the person gives you permission.
Before knocking on the door to enter a room, take a few seconds to compose yourself and put a smile on your face.
Knock on the door, speak softly, and wait for permission to enter the room.
When a colleague thanks you, replace the phrase “No problem” with “You’re welcome” or “My pleasure.”
Use proper language. Politeness is necessary. Do not use slang at all.
Don’t discriminate against female colleagues. Allow them equal opportunity.